Open main menu
Properties
Living in amsterdam
About us
Contact us
+31 8 50 02 42 01
Select language
Select language
Home
FAQ
Frequently asked questions
Answers to common questions on the apartments, process, payments, deposits, contracts and terms.
Contact us
Questions about renting with City Retreat
Do I receive a tenancy agreement?
Can I register at the property?
What can I expect at my serviced apartment?
How to search for serviced apartments in Amsterdam?
What are the cancellation policies?
What are the termination policies?
Can I extend my stay?
When are payments due?
How can payments be made?
What can you expect at your serviced apartment?
How do I prepare for check-in?
On what days and times am I able to check in?
How can I schedule my check-in time?
Do we verify the apartment standards before you arrive?
Do Amsterdam residents need to pay tourist tax?
How does it work with the deposit?
When can I expect to receive my security deposit back?
Will the property be inspected during check-in and checkout?
Are all utilities included in the rent?
Can we provide you with extra cleaning and linen/towels?
How do I prepare for checkout?
Are there any house rules in the apartments?
What are our direct contact details?
See all our available properties